Effective Date: March 2025

Compassionate Hospice Care in IE & OC ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other details you provide when contacting us or signing up for services.

Automated Data Collection: Device information, IP addresses, and browsing behavior on our website.

Message Data: Details of SMS communications, such as message content, timestamps, and response actions.

2. How We Use Your Information

We use your information to:

Provide hospice-related services and consultations.

Send SMS messages related to appointment reminders, updates, and marketing promotions.

Improve our services and customer experience.

Comply with legal obligations.

3. SMS Messaging Policy

By providing your phone number, you agree to receive SMS messages from us, including marketing messages. Message frequency varies. Standard message and data rates may apply.

Opt-Out: You may opt out at any time by replying “STOP.”

Help: For assistance, reply “HELP” or contact us at (909) 777-3472.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information with:

Service providers who assist in our operations.

Legal authorities if required by law.

Third parties in case of a business transfer or merger.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission is 100% secure.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data.

Withdraw consent for SMS communications.

File a complaint if you believe your data is being misused.

7. Changes to This Policy

We may update this Privacy Policy.

Changes will be posted on our website with the updated effective date.

8. Contact Us

For any questions about this policy, contact us at:

Email: [email protected]: (909) 777-3472